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Privacy Policy

Privacy Policy

1. Introduction

At [Flint & Thread ] ("we", "our", "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.flintnthread.com].

2. Information We Collect

a. Personal Information

Full name  :

Email address  :

Shipping and billing addresses   :

Phone number

Payment information (processed via third-party gateways)

b. Non-Personal Information

Browser type

IP address

Device type

Pages visited and browsing activity

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

3. How We Use Your Information

  1. To process and fulfill orders

  • To send order updates and transactional emails

  • To respond to customer service requests

  • To send newsletters or promotional emails (with user consent)

  • To improve website performance and user experience

  • To prevent fraudulent transactions and enhance security

  • 4. Sharing Your Information

  • We may share your information with:
  • Payment gateways (e.g., Stripe, Razorpay, PayPal)
  • Shipping partners (e.g., DHL, FedEx)
  • Email marketing services (e.g., Mailchimp, Klaviyo)
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities when required by law
  • 5. Data Retention
  • We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data anytime, subject to applicable laws
  • 7. Your Data Protection Rights
  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict data processing
  • Withdraw consent at any time    8. Children’s         Privacy
  • Our services are not directed to individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.
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