Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our advertising services.

Last Updated: January 2025

1. Introduction

Flint & Thread Advertising Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our advertising platform and services.

Scope of This Policy

This Privacy Policy applies to all information collected through our website, advertising platform, and related services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our advertising services:

Personal Information

Name, email address, phone number, business information, and billing details when you create an account or make purchases.

Usage Data

Information about how you interact with our platform, including pages visited, time spent, and features used.

Content Data

Advertising materials, images, videos, and other content you upload for your campaigns.

Automatic Collection

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and cookies.

3. How We Use Information

We use the collected information for various purposes to provide and improve our services:

Service Delivery

To provide, maintain, and improve our advertising services and platform functionality.

Payment Processing

To process payments, manage billing, and handle financial transactions securely.

Communication

To send you updates, notifications, and respond to your inquiries and support requests.

Analytics & Optimization

To analyze usage patterns, improve our services, and optimize advertising performance.

4. Advertising Data Collection

Campaign Analytics

  • Ad impressions and click-through rates
  • Conversion tracking and performance metrics
  • Audience demographics and engagement data
  • Geographic and device targeting information

Audience Insights

  • User behavior and interaction patterns
  • Content preferences and interests
  • Device and browser information
  • Time and frequency of platform usage

Advertising Data Usage

We use advertising data to optimize campaign performance, improve targeting accuracy, and provide detailed analytics to our clients. This data helps us deliver more relevant and effective advertisements.

5. Information Sharing

We may share your information in the following circumstances:

When We Share

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist our operations
  • To protect our rights and prevent fraud
  • In connection with business transfers or mergers

When We Don't Share

  • We never sell your personal information
  • We don't share data with third parties for marketing
  • We don't provide data to competitors
  • We don't share without your explicit consent

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers are bound by strict confidentiality agreements and can only use your data to provide services to us.

6. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Secure Infrastructure

We use secure cloud infrastructure with regular security updates and monitoring.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

Security Measures

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

7. Cookies & Tracking

Types of Cookies

We use various types of cookies to enhance your experience and provide our services effectively.

Essential Cookies

Required for basic platform functionality, user authentication, and security features.

Analytics Cookies

Help us understand how users interact with our platform and improve our services.

Advertising Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

8. Your Rights

Access Rights

You have the right to access and review the personal information we hold about you.

Correction Rights

You can request corrections to any inaccurate or incomplete personal information.

Deletion Rights

You can request deletion of your personal information, subject to legal and operational requirements.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within 30 days.

9. Data Retention

Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Guidelines:

  1. Account information: Retained while your account is active
  2. Campaign data: Retained for 3 years for analytics and reporting
  3. Payment information: Retained as required by financial regulations
  4. Communication records: Retained for 2 years for support purposes
  5. Legal compliance: Retained as required by applicable laws

10. Children's Privacy

Parental Rights

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will work with you to address any concerns and remove such information from our systems.

11. International Transfers

Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Protection Measures

When transferring data internationally, we use standard contractual clauses and other appropriate safeguards to ensure your information receives adequate protection.

12. Policy Changes

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our platform or via email.

Change Notification Process:

  1. We will post the updated Privacy Policy on our website
  2. We will notify users of significant changes via email
  3. Continued use of our services constitutes acceptance of changes
  4. You can review the policy at any time on our website

13. Contact Us

Privacy Inquiries

privacy@flintnthread.com

For privacy-related questions and concerns

Data Protection Officer

+91 8121433370

Direct line for privacy matters

Mailing Address

Hyderabad, India

Flint & Thread India Pvt Ltd

Response Commitment

We are committed to addressing your privacy concerns promptly. We aim to respond to all privacy-related inquiries within 48 hours during business days.

Privacy Commitment

At Flint & Thread, we are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you acknowledge that you have read and understood this Privacy Policy.